Shipping policy

Welcome to Khilone Lelo! We aim to deliver your orders quickly, safely, and with complete transparency. Please read our shipping details below.

📦 Order Processing Time

• Orders are processed within 1–2 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

🚚 Shipping Time

Your order will typically be delivered within:

• 5–7 business days for standard shipping.
• 2–4 business days for express shipping (if available).

🌍 Shipping Areas

We currently ship across India. International shipping is not available at the moment.

📦 Tracking Information

Once your order is shipped, you will receive a tracking ID via SMS or email. You can track your shipment anytime using the courier website.

❗ Delayed Deliveries

Delivery delays may occur due to weather, courier issues, festivals, or high-volume seasons. We appreciate your patience during such times.

📮 Wrong Address Issues

If the shipping address provided is incorrect, the order may return to us. In such cases, reshipping charges may apply.

💬 Need Help?

For any shipping-related questions, feel free to contact us:

Email: help@khilonelelo.com 
Phone: +91 9217220226

Thank you for shopping with Khilone Lelo!